Strategy for
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We are SWARM, the source of transformative strategy for bold brands, purposeful leaders and growth-ready businesses.

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Our Mission

Strategy for your stage

Get clarity and grow.
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Seed-stage & Startup

We take our strongest and most proven frameworks and our most valuable experience and apply it to your most important idea or venture. Let us help you craft, innovate, adjust and infuse with strategy - your Seed-stage & Startup idea.

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Growth-ready Business

Businesses that are ready to go beyond incremental shifts, small gains and occasional momentum, find in us a growth partner that is about speed, innovation and scale.
SWARM is best suited to businesses with complex marketing needs, unconventional objectives and challenger-brands who want to grow and maintain significant market share.

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Leadership & Mastery

SWARM has a long, and proven, track-record in helping leaders develop strategy that has not been considered for outcomes that have not been seen. SWARM is a strategy partner to leaders and their teams around the world. Start a conversation to see how we work.

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Free Strategy Videos

How to Optimise For Your Customer

In this video, we discuss how to get a better understanding of your target audience and optimise your marketing strategy around that understanding. Marketing your product or service without a clear picture of your customer is like firing a bunch of arrows at once and hoping that one of them lands. You might hit the target, but you’ll waste a lot of arrows in the process, and you won’t be able to tell which one was the one that hit the mark. When you have a clear picture of your target market, you can line up one arrow, aim it well, and fire directly at your target - maximising results with the minimum resources required. And it’s easy to replicate - you know what worked, and you can repeat the process, again and again. 3 Steps to Optimise For Your Customer: 1. Get a Bird's Eye View - What is their name? - How old are they? - What is their background? - Where do they go for information? - Friends & Family? Social media? Google? Who do they trust the opinions of? - What are their goals in relation to your product? What problems are they trying to solve? - What are their challenges? What frustrations are they trying to solve? - What could be common objections to your product? - What key phrases would be most relevant and effective to describe your product to this person? - What tone should you use in your messaging? - What is your elevator pitch? - What call to action is most relevant to your target person? 2. Make it Personal - Develop unique messaging & creative for each segment - Split test your ad creative, copy and ad for each segment. - Gather information about your target segments so you can personalise further - by name, previous product purchases, etc. 3. Never Stop Learning Use data to understand your audiences’ behaviour - ads they respond to, messaging, pages & products that they like. Connect with SWARM: Facebook: Instagram: Blog:

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Data-Driven Marketing Lessons from Disney

In this video, we're talking through how Disney and Netflix use data in their marketing to improve their customer experience and increase their reach, and how you can use data in your marketing to: - Improve customer experience - Increase your reach - Increase lead conversion rates - Decrease lead drop-off Disney and Netflix use data to: - Identity customer pain points & eliminate them. - Identity customer preferences & optimise for them. You can identity customer pain points by: - Using Google Analytics, Heatmaps and Ads to track where users are leaving your experience. - Listening to customer feedback to find insights for the future. - Looking at analytics to find most visited pages, products or services. You can identify customer preferences by: - Using customer behaviour to identify top performing products, and services. - Drilling down your data based on affinity audiences and segments to understand how they behave differently and what they prefer. - Tracking affinity audiences - Analysing segments - Setting up observation audiences (Google Ads) - Setting up attribution/conversion tracking (see which ads performed best for which audience) - Analysing top performing pages by audience, channel, segment, source. For more strategic insights lets connect on: Facebook: Instagram: Blog: New strategy videos released every fortnight.

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Free Strategy Blogs

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